✦ Safe Play First ✦

codvip Responsible
Gaming

Gaming should always be fun — never a source of stress or financial hardship. At codvip, we take responsible gaming seriously and provide every Filipino player with the tools, resources, and support needed to stay in control.

21+ Only
Self-Exclusion Available
24/7 Support
Play
Responsibly
21+

Strict Age Restriction — 21 Years and Above Only

In accordance with Philippine law and PAGCOR regulations, online gaming on the codvip platform is strictly reserved for adults aged 21 years and above. We enforce rigorous age verification during registration and KYC processes. If you are under 21, you are not permitted to register, deposit, or play on codvip. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming platforms.

Our Commitment

Gaming That Stays Fun

At codvip, we genuinely believe that online gaming — whether it's slots, live casino, sports betting, or bingo — should be a form of entertainment, not a financial strategy or an escape from real-life problems. For the vast majority of our players across Manila, Cebu, Davao, Quezon City, Makati, and the rest of the Philippines, gaming on codvip is exactly that: a fun, exciting pastime enjoyed within their means.

But we also know that for some players, gaming can become problematic. Problem gambling is a recognized condition that can affect anyone — regardless of age, income, or background. That's why codvip has built a comprehensive responsible gaming framework that gives every player the tools to set limits, take breaks, and seek help when needed.

Our responsible gaming program is built around three core principles: Prevention — stopping problems before they start through education and limit-setting tools; Intervention — identifying at-risk players early and providing timely support; and Protection — ensuring that vulnerable players, including minors and those who have self-excluded, cannot access the platform.

Remember: Gambling should never be used as a way to earn money, recover losses, or solve financial problems. Always set a budget before you play and stick to it — win or lose.
21+
Age Requirement
24/7
Support Available
6+
Safety Tools
0
Tolerance for Underage Play
PAGCOR Oversight: codvip operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR), which sets standards for responsible gaming practices across all licensed online gaming operators in the Philippines.
✦ Player Protection Tools ✦

Your codvip Safe Play Toolkit

codvip gives every registered player direct access to a full suite of responsible gaming tools — available anytime, right from your account dashboard.

Deposit Limits

Set daily, weekly, or monthly deposit limits in Philippine Peso (₱) to keep your spending within a budget you're comfortable with. Once set, limits take effect immediately. Increasing a limit requires a 7-day cooling-off period — decreasing one is instant.

Session Time Limits

Set a maximum session duration so the platform automatically reminds you — or logs you out — when your play time is up. Whether it's 30 minutes or 3 hours, you decide how long each gaming session lasts on codvip.

Loss Limits

Define the maximum amount you're willing to lose in a given period. When your loss limit is reached, codvip will automatically suspend further play for that period — protecting you from chasing losses in the heat of the moment.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 48 hours, or up to 30 days. During a cool-off, your account is temporarily suspended — you cannot log in, deposit, or place bets. Your balance and account data are safely preserved.

Self-Exclusion

For players who feel they need a longer break, codvip offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion is irreversible for the chosen period and cannot be lifted early under any circumstances.

Reality Check Alerts

Enable periodic pop-up reminders that show you how long you've been playing and how much you've spent or won in the current session. These reality checks help you stay grounded and make informed decisions about continuing to play.

Self-Exclusion

How to Self-Exclude on codvip

Self-exclusion is one of the most powerful responsible gaming tools available on the codvip platform. If you feel that your gaming has become unmanageable, or if you simply want to take an extended break, self-exclusion gives you a firm, enforceable boundary. Here's how to activate it:

01

Log In to Your codvip Account

Access your account via the codvip Login page. Navigate to your Account Settings or Player Profile section from the main dashboard.

02

Find Responsible Gaming Settings

Look for the "Responsible Gaming" or "Safe Play" section within your account settings. All limit-setting and exclusion tools are grouped here for easy access.

03

Select Self-Exclusion Duration

Choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Read the terms carefully — self-exclusion cannot be reversed before the period ends.

04

Confirm and Activate

Confirm your decision. Your account will be immediately suspended. Any pending withdrawals of your existing balance will be processed normally within the standard timeframe.

05

Contact Support if Needed

If you encounter any difficulty activating self-exclusion, contact our 24/7 support team via Live Chat. Our team will process your self-exclusion request immediately — no questions asked.

Important: During a self-exclusion period, codvip will not send you any promotional emails, bonus offers, or marketing communications. If you receive any such communications in error, please contact our support team immediately.
Deposit & Spending Limits

Setting Your Limits

Responsible gaming starts with knowing your budget. codvip's limit-setting tools let you define exactly how much you're comfortable spending — before you start playing, not after. Here's a visual example of how limits work:

Daily Deposit Limit ₱500 / ₱1,000
Weekly Loss Limit ₱1,200 / ₱3,000
Monthly Deposit Limit ₱3,500 / ₱10,000
Session Time Used 45 min / 2 hrs

* Example values for illustration purposes only.

Decreasing a Limit

Any reduction in your deposit, loss, or session limit takes effect immediately. codvip will never delay a player's request to reduce their own limits.

Increasing a Limit

Requests to increase a limit are subject to a mandatory 7-day cooling-off period. This gives you time to reconsider before a higher limit takes effect.

Know the Signs

Is Your Gaming Still Fun?

Problem gambling can develop gradually and is often hard to recognize from the inside. The following warning signs may indicate that gaming has moved beyond entertainment and into problematic territory. If you recognize several of these in yourself or someone you know, it may be time to seek support.

Spending more money on gaming than you originally planned or can afford
Chasing losses — continuing to play in an attempt to win back money you've lost
Lying to family members or friends about how much time or money you spend gaming
Neglecting work, school, family responsibilities, or personal relationships because of gaming
Feeling restless, irritable, or anxious when you try to cut down or stop gaming
Borrowing money — from friends, family, or through loans — to fund your gaming
Using gaming as a way to escape stress, anxiety, depression, or other emotional difficulties
Thinking about gaming constantly — planning your next session, reliving past wins or losses
If you recognize these signs: Please reach out to our support team or use the self-exclusion tool immediately. You can also contact the resources listed on this page for professional help.
Healthy Gaming Habits

Tips for Playing Smart

The best codvip players are the ones who play smart. Here are some practical tips to keep your gaming experience positive, enjoyable, and within healthy boundaries:

Set a Budget Before You Play

Decide on a fixed amount — say ₱200 or ₱500 — that you're comfortable losing entirely. Treat it like the cost of entertainment, not an investment. Never play with money meant for rent, bills, or groceries.

Set a Time Limit

Decide how long you'll play before you start — and stick to it. Use codvip's session time limit feature or simply set a timer on your phone. Taking regular breaks keeps gaming fun and prevents fatigue-driven decisions.

Play for Fun, Not Profit

Approach every session with the mindset that you're paying for entertainment — any winnings are a bonus. The house always has an edge in the long run, and that's okay when you're playing within your means.

Never Chase Losses

If you've hit your loss limit for the day, stop. Chasing losses is one of the most common paths to problem gambling. Log out, take a walk, and come back another day — or use the cool-off feature to give yourself a mandatory break.

✦ Help & Support ✦

You're Not Alone

If you or someone you know is struggling with problem gambling, help is available. codvip supports the following responsible gaming resources for Filipino players.

PAGCOR

The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and resources for players seeking help.

NCMH Helpline

The National Center for Mental Health (NCMH) in the Philippines provides mental health support and crisis intervention. Their crisis hotline is available for Filipinos experiencing gambling-related distress.

Gamblers Anonymous

Gamblers Anonymous Philippines offers peer support groups for individuals struggling with compulsive gambling. Meetings are held regularly in Manila, Cebu, Davao, and other major cities across the Philippines.

codvip Support

Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week via Live Chat. We can help you activate any of our safe play tools or connect you with professional resources.

Seeking Help is a Sign of Strength: Reaching out for support — whether to codvip's team, a helpline, or a support group — takes courage. There is no shame in asking for help, and doing so early makes a real difference. codvip's support team will always treat your situation with complete confidentiality and respect.
Common Questions

Responsible Gaming FAQ

Got questions about codvip's responsible gaming tools and policies ? Here are answers to the most common questions from our Filipino players.

Still have questions? Our 24/7 Live Chat support team is always ready to help with any responsible gaming concerns.

Log in to your codvip account and navigate to Account Settings, then select the Responsible Gaming section. From there, you can set daily, weekly, and monthly deposit limits in Philippine Peso (₱). Any limit you set takes effect immediately. If you want to lower your limit, the change is instant. If you want to raise it, a 7-day cooling-off period applies before the new higher limit becomes active.

No. Self-exclusion on codvip is a firm, binding commitment for the duration you selected. It cannot be reversed, shortened, or bypassed under any circumstances during the active exclusion period. This is by design — the purpose of self-exclusion is to provide a reliable, enforceable break from gaming. Once your exclusion period ends, you may contact our support team to discuss reactivation, which includes a mandatory review process.

Your existing account balance is fully protected when you self-exclude. Any funds in your codvip account at the time of self-exclusion will be processed for withdrawal through your registered payment method — GCash, PayMaya, BPI, BDO, or Metrobank — within the standard processing timeframe. You will not lose access to your funds. Our support team can assist you with the withdrawal process if needed.

codvip enforces a strict Know Your Customer (KYC) verification process for all new registrations. Players are required to submit valid government-issued identification — such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID — to verify their age and identity. Accounts that cannot be verified as 21 years of age or older will be suspended and any deposits refunded. We take underage gambling extremely seriously and have zero tolerance for any attempt to circumvent our age verification process.

A cool-off period is a short-term break from gaming — typically 24 hours, 48 hours, or up to 30 days. During a cool-off, your account is temporarily suspended and you cannot log in or place bets. Unlike self-exclusion, a cool-off period expires automatically after the chosen duration, after which your account returns to normal. Self-exclusion, on the other hand, is a longer-term commitment of 6 months to permanent, and is designed for players who feel they need a more serious, extended break from gaming.

Players who have activated a self-exclusion will be immediately removed from all marketing communications, including promotional emails, SMS, and bonus offers. Players who have set deposit or loss limits but have not self-excluded may still receive general communications, but you can opt out of marketing at any time through your account notification settings or by contacting our support team. We respect your choices and will never use promotions to pressure you into gaming beyond your set limits.
✦ Play Safe with codvip ✦

Gaming Is More Fun
When You're in Control

codvip is committed to providing a safe, fair, and responsible gaming environment for every Filipino player. Set your limits, use our tools, and enjoy the game — knowing that codvip has your back every step of the way. Must be 21 or older to play.

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